Commonwealth Bank on LinkedIn: Careers - CommBank (2024)

Five Tips for Turning a Side Hustle into a Small Business💛 Don’t be afraid to follow your passions“Our business stems from our culture so it means a lot to us.”👨🎨 Think of creative ways to evolve your product“We started off with artworks and ceramics and over time that turned into clothing and high fashion.” 💹 Control your supply chain“I create all the paintings, mum is a master weaver and creates the beautiful woven adornments for the runway. My mum also creates artworks with me on the occasion and my husband Abe does all the framing.”✨ Stay true to yourself and your business values “We often do have to say no to projects that just don’t align with our values as it has always been a really heartfelt business.”🥳 Celebrate your wins and savour meaningful moments“It’s unbelievable seeing people wear our product, it’s just an amazing feeling.”Melissa, Founder of Mimi & Jiinda

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“My goal every day is to make a difference in some way. Whether it be small, or large, I want to say that each day I’ve made the effort to make someone else's day better or easier.I love being involved in my client's business journey’s and in a small community like Bunbury, its particularly important to me to ensure that our clients feel like you are a partner working towards a common goal.We have to be creative and be open minded every day to be able to identify different opportunities that are going to help our customers.When I was younger, I thought I would end up being a police officer, then I fell in love with business banking, particularly the humbling feeling that you get when you know that you’ve been instrumental in not only your client's success but helping them to support their families and their dreams.Coming up to my 10 years at CommBank and many discussions with clients, I've found that it’s really important for local businesses to have the opportunity to connect with like-minded business owners and share tips and tricks that they’ve learnt along the way. Discovering these insights and lessons, no matter how small, helps them push forward, building resilience and set goals that are achievable.If there’s one thing I’ve learnt in my career, it’s to stop waiting to be qualified and instead start asking yourself ‘can I learn that?’ The answer is you absolutely can.”Tennae DelamotteExecutive Manager, Regional and Agribusiness Banking

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Scammers are finding more sophisticated ways to target our customers every day. As our branch manager Saly Gad found out last month, sometimes their methods can be convincing.“I recently had an experience with a nervous customer who had come into our branch looking to transfer money to a friend in the USA. It turns out, a scammer had hacked into our customer’s accounts and transferred money from his savings to his transactions account. The scammer couldn’t transfer straight into his own account because the CommBank app required a code to send the money. That’s when the scammer called our customer and convinced him that he was a Microsoft staff member who urgently needed the customer to transfer him 10k so he wouldn’t lose his job. It's part of our training to be attentive and notice when a customer is uncomfortable. That’s how we were able to identify and verify the facts when our customer was at his most vulnerable. I am glad that in this circ*mstance, we were able to catch the scam before it happened and save our customer thousands of dollars and a lot of stress.”Just as our customer experienced here, scammers will try to put pressure on you to act quickly and with emotion to get what they want. Remember if it doesn't seem right, it probably isn't. Stop🛑, Check🔎 and Reject❌.

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“I’m often asked what motivates me to volunteer? Like many others, I’ve personally witnessed the devastating impact of cancer through the loss of loved ones. I want to do my part towards improving cancer treatment, and ultimately finding a cure.It’s also the faces of gratitude, the heartfelt thanks, the knowledge that even the smallest act of kindness has the power to brighten someone’s day, the smallest of contributions can make a difference to someone.More than anything, it's the sense of connection that volunteering brings. In a world that often feels divided by differences, volunteering has a unique ability to unite us as one team with a common cause. Whether we're out there pounding the pavement, ticking off those kilometres or pedalling our hearts out spreading the message of ‘Be Fit, Be Healthy, Be Happy’, we are bound together by the simple, yet profound desire to make a difference.As I continue to answer the call and lend a helping hand where it’s needed, I’m grateful to CBA who supports me to volunteer for a cause that I’m passionate about, and knowing that together, we can truly make a difference.”Sally Morris

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“28 years in and I feel incredibly lucky that banking was my first stop right out of high school. A few months after I had finished my HSC, I secured a traineeship where I worked for the Commonwealth Bank part time whilst studying at University. It’s quite funny when you say you work at CBA, people don’t let you get to the part where you explain what you do, they usually start asking you questions about their own finances.I’m inspired by learning new things and solving problems. I love uncovering a challenge and working on a resolution within my team to ultimately deliver a better experience for our customers. My favourite part about my role is speaking with customers, spending time with them and really understanding the impact that we are having on their lives and their business, it’s a privilege to be invited into their world and hear their journey and key learnings along the way. A big part of my role involves developing new lending products to support Australian businesses, this really excites me. It’s key for customers to be able to come to their bank to problem solve their pain points or build out their strategy. It’s really important that we maintain a solid foundation of trust with our customers, that we engage early and help them quickly.If there’s one thing that I could tell my younger self it would be that you’ll never stop learning. You’re going to need to continue to learn and you should embrace every learning opportunity that comes your way because it helps your brain to keep ticking and keeps us relevant in a fast-paced world.”Elizabeth Huxley GAICDGeneral Manager & Crew Lead - Working Capital

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“Bairnsdale is a vibrant community, it’s very multicultural and the people here are open-hearted, open-minded and so kind. The region is well known for its tourism, retail presence, hospitality venues and most importantly, it’s the gateway to New South Wales. I live and work in Bairnsdale, my favourite thing about living here is the beautiful scenery and the people. Working in a small community means that you’re very close with your customers and they often become like friends.I’ve had the pleasure of working at CommBank for the last 11 years and I’ve worked my way from a Customer Banking Specialist to a Business Banker and now a Branch Manager.I love my role because I get the opportunity every single day to speak with customers, whether this is general enquiries, helping to protect them from scams or just trying to make their day brighter.As a Branch Manager, the connection that we build with our staff and community is so important. I wake up and I’m excited because I know that I come to work every day to enhance customers well-being.It’s very important for us to be present in regional communities because we provide customers with a safe refuge for important conversations.Any opportunity that I get to serve in the community gives me great joy and I take part in a lot of events, be it the Clown Doctors, Can 4 Cancer or NAIDOC Week walks. These are the kinds of things that make me call Bairnsdale home.”Tarun BajajBranch Manager – Bairnsdale, Gippsland Region

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"We’re always focused on bringing our customers simple and easy solutions to manage their money.This means we constantly look for ways to improve the lived experience for customers using our products and services. For our credit card customers, we developed SurePay Purchase Instalment plans to help manage their everyday spend.At its core, SurePay Purchase instalment plans allow eligible customers to take greater control of their credit card purchases by allowing them to breakdown purchases into smaller amounts, and choose the amount they would like to pay off, based how much you can afford each month with a simple one-off set up fee and is also interest free.We used design thinking principles to develop the feature, user testing, and worked closely with our customers and team to validate the approach and ensure the delivery was simple and easy. What is live in market, is that with a click of a button in the CommBank app,customers can select a SurePay Purchase instalment plan that suitstheir needs.I’m proud of the way our team was able to come together and design a modern solution that can help support our customers in a way that they’ve been asking for. We know our customers circ*mstances change and this is just another way we are helping our customers manage their money."Vibha Singh KanwarCrew Lead, Credit Cards

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We’ve read the 2024 Federal Budget so you don’t have to. Here’s everything you need to know from our Chief Economist, Stephen Halmarick 👇👪 Cost of living support in the form of redesigned income tax cuts with the focus shifted down to low-middle income earners.⚡ From the first of July 2024, the government will provide rebates of $300 to every household in Australia.🏡 $1.9 billion to enhance Commonwealth Rent Assistance by 10%, building on last year's 15% increase.📚 Support for tertiary students by changing the indexation of student debt, backdated to 2023. This means a student with the average debt of $26,500 will receive a credit worth $1,200.💊 $3.4 billion in additional support for the Pharmaceutical Benefits Scheme (PBS), including treatments for certain types of heart disease and breast cancer.👷 $6.2 billion in new initiatives to assist in building more homes. $1 billion will be made available to the states to unblock utility and infrastructure bottlenecks that is preventing housing being built.Head to the comments to read our detailed report of the 2024 Budget.

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“The number of infants without access to clean drinking water is huge and these children grow up with serious health issues as a result. We've worked with scientists on a product that can help provide clean drinking water.Tapping into renewable energy and nanotechnology, the product will see clean drinking water become readily available to underprivileged women and infants in villages. I'm excited to say that we are almost ready and the first country we’ll launch in is India.To continue nurturing the bilateral relationship between Australia and India, and to align with the Indian Prime Minister’s vision of clean drinking water for all, I want to give back to the community, specifically women and children. We want to release this product in Indian villages for free to help people lead a cleaner, healthier life, and give an equal chance to everyone.”Get to know more about Sheba Nandkeolyar, Founder and CEO of MultiConnexions Group, in this insightful conversation with Shivani Gopal on the Leading Women podcast in the comments below. #CBAWomeninFocus

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“I originally wanted to be a teacher, but I somehow ended up as a professional athlete! I got into volleyball by accident, my brother asked me to fill in at a social game and that was how it all began. I represented Australia on the Indoor floorboards for ten years and then went on to be a professional beach volleyball athlete from my late 20’s for another 10 years.Towards the end of my beach volleyball career, I realised that there were professional business opportunities by sharing my story as an athlete, through both panels and public speaking. I started off speaking with my knees shaking reading word for word off my notes but over time I’ve progressed in confidence and skill.Me and my former teammate, Natalie Cook, realised that a lot of corporate companies wanted to engage in beach volleyball and incorporate sport into their team building exercises. We put together team building opportunities and realised that was another great way of doing what we loved and earning an income from it.When I retired from being an athlete, I continued sharing my story and the opportunities grew. I realised that my success was grounded by the things I really love doing. I started to life coach and mentor others to help them be the best versions of themselves to support them reach their goals.The biggest lesson I’ve learnt in business is resilience, because it keeps you focused on the big goals and bouncing back from setbacks. If you don’t succeed at first, you will try and try again. All of the losses eventually lead to the big win. You need to be patient and continue to have the mindset that the win will come, as long as you are doing the work and develop that belief in yourself.When I look at opportunities in the business world, I look for ways that I can teach people about unpacking their own success stories and coaching them on presentation skills that I have learnt, which I’m doing now with athletes and business people.If you incorporate some of the aspects of being an athlete into your everyday business life, you’re more likely to succeed. It’s all about nourishing the mind and body with the right mindset, nutrition, hydration, movement and recovery. That’s my idea of being a Corporate Athlete.What drives me every day is the idea of freedom, I don’t like to be or have an ordinary life, I love the freedom of running my own business, my own life and my own show.If I could tell my younger self one thing it would be to be kind to yourself, especially during the moments of loss.”Kerri Pottharst OAM OLYFounder & Director, The Athlete Story

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