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Overview of internet satisfaction and availability in District of Columbia
Xfinity and Verizon are your two primary wired internet suppliers in Washington, DC. Xfinity has cable internet speeds of up to 2,000Mbps, while Verizon's fiber goes a little higher at 2,300Mbps. Astound Broadband (RCN) is another cable and fiber internet provider in the area, with speeds topping out at 1,500Mbps and 2,000Mbps, respectively. T-Mobile's fixed wireless internet doesn't go multi-gig, but it's your best option over satellite internet if you're not happy with the wired internet services in your area.
Internet providers received an average satisfaction rating of 3.9 out of 5 stars from customers in District of Columbia.
That ranks District of Columbia 4th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in District of Columbia
3.9/5 average customer satisfaction rating
4th national ranking for customer satisfaction
$118.19 average price per payment for internet, per household
94.2% of the time, advertised speeds meet household needs
3.8/5 average customer service rating of internet services
4/5 average reliability rating of services state-wide
Population:
718,355 people
1.85 average people per household
$40,346 average income per household
23 average age per household
30% of population employed
53% lower than national average
Ranked 51st nationally
28% higher than national average
Ranked 4th nationally
11% higher than national average
Ranked 48th nationally
51% lower than national average
Ranked 51st nationally
Average download speed
141 Mbps
5.06% higher than national average
Ranks 15th nationally
Average upload speed
56.5 Mbps
15.65% lower than national average
Ranks 27th nationally
Compare your speed to the District of Columbia average with our Speed Test.
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If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.
Fastest internet providers in District of Columbia
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Astound Broadband | 169.97 Mbps | 20.75 Mbps | 53.78% | ViewPlans for Astound Broadband |
| Verizon Home Internet | 166.22 Mbps | 124.66 Mbps | 98.68% | ViewPlans for Verizon Home Internet |
| XFINITY | 152.72 Mbps | 21.39 Mbps | 95.78% | ViewPlans for Xfinity |
| Starry Internet | 135.35 Mbps | 74.51 Mbps | 62.52% | ViewPlans for Starry Internet |
95% of people in District of Columbia have access to 100Mbps or faster broadband, ranking 48th nationally.
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 270.78 Mbps | 94.86% | 84.02% | See all providersfor 5G Home |
| Cable | 1200 Mbps | 95.46% | 85% | See all providersfor Cable |
| DSL | 15 Mbps | 94.28% | 100% | See all providersfor DSL |
| Fiber | 1412.78 Mbps | 95.36% | 88.84% | See all providersfor Fiber |
| Fixed Wireless | 421.14 Mbps | 65.3% | 71.08% | See all providersfor Fixed Wireless |
| Satellite | 144 Mbps | 94.28% | 91.36% | See all providersfor Satellite |
Best cities for internet in District of Columbia
Cities in District of Columbia with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Washington | 119.96 Mbps | 62.23 Mbps | 82% | Verizon Home Internet |
Washington is the best city in District of Columbia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider.
The most connected cities in District of Columbia
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Washington | 670,587 | 100% | 100% | 100% |
Washington is the most internet-connected city in District of Columbia. Washington makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Washington's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state.
Top cities in District of Columbia
Washington
Population: 670,587
Median income: $98,755
119.96 Mbps
avg. download speed
62.23 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Fastest ISP 
View All Providersin Washington
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.
District of Columbia FAQs
What is a good internet speed?
A good internet speed is 100Mbps per person. We get that number based on a household of five using a 500Mbps cable internet plan with ease. But you may only need a little speed, especially if all you do online is browse websites occasionally and check your email. Our 100Mbps-per-person estimate ensures everyone has enough bandwidth to stream movies and download console games quickly without buffering and slowdowns.
What are the best internet providers in Washington, DC?
The subscribers have spoken, and T-Mobile has the best overall customer satisfaction based on our latest survey. It ranks highest in three out of five categories and only succumbs to Xfinity and Verizon in speed and reliability satisfaction, respectively. You simply can't go wrong with either of these three internet providers.
Astound Broadband is a decent pick if you can get it, but it ranks poorly in price satisfaction, and for good reason. Depending on the plan, Astound's prices skyrocket at the start of your third year—up to $120 more per month. It doesn't enforce a contract, so you can switch to another provider before then.
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